Payment Policy

At Vellous Dior, we aim to make your shopping experience simple, safe, and convenient. We accept several trusted payment methods to provide flexibility and convenience when placing your order.

1. Accepted Payment Methods

We currently accept the following payment methods:

Visa
Mastercard
Maestro
American Express (Amex)
JCB
Visa Electron
Discover
Diners Club

All available payment options will be displayed during checkout.

2. Payment Processing

Payment must be completed at checkout before your order can be processed and prepared for shipment.

Once your payment has been successfully confirmed, you will receive an order confirmation email containing your order details.

3. Payment Security

We take payment security seriously. Payments are processed through the secure payment systems available at checkout. We do not intentionally store or have direct access to your full payment card details.

4. Payment Issues

If your payment is declined or unsuccessful, please check that your card details are correct and that your payment provider has authorized the transaction.

If you continue experiencing difficulties, please contact your bank or payment provider. You can also reach out to our customer support team for assistance.

5. Pricing and Currency

All product prices and applicable charges will be displayed at checkout before you complete your purchase. Any applicable taxes or additional charges will be shown where required.

6. Refunds

If your order qualifies for a refund under our Return & Refund Policy, the approved refund will be issued to your original payment method.

Refunds are processed within 10 business days after the returned product has been received and inspected. Additional processing time may be required by your bank or payment provider.